Privacy Policy
Privacy Policy for GWONN
Last updated: 24 November 2025
Welcome to gwonn.com (“we”, “our”, “us”).
We value your privacy and are committed to protecting your personal data in accordance with the Thailand Personal Data Protection Act (PDPA).
This Privacy Policy explains what data we collect, how we use it, how we store it, and the rights you have over your personal information.
1. Personal Data We Collect
1.1 Data You Provide
When using our website or contacting us, you may provide:
Full nameEmail addressPhone numberShipping & billing addressPayment information (processed by third-party payment providers — we do
not
store card details)Messages or inquiries sent through forms or email
1.2 Automatically Collected Data
When you visit our website, we automatically collect:
IP addressDevice and browser informationDate, time, and pages visitedCookies and similar tracking technologies
This is used for analytics, security, and improving your experience.
1.3 Cookies
We use cookies to:
Remember your preferencesImprove site performanceAnalyze trafficSupport marketing campaigns
You can disable cookies in your browser settings.
2. Purposes for Collecting and Using Personal Data
We use your personal data only for legitimate purposes, including:
Processing and delivering your ordersProviding customer supportSending important updates about your ordersImproving our website, products, and servicesSending marketing or promotional emails (with your consent)Maintaining website securityComplying with PDPA and other legal obligations
We will not use your data for any purpose not stated in this policy without your consent.
3. Legal Basis for Processing (PDPA)
Under the PDPA, we process your data based on:
Contractual necessity
(to fulfill your order)
Consent
(for marketing and optional services)
Legitimate interest
(website analytics, fraud prevention, improving services)
Legal obligations
(tax, accounting, and reporting)
4. Disclosure of Personal Data
We do not sell your data.
We may share your information only with:
Payment service providersShipping and logistics partnersIT and hosting service providersAnalytics and marketing platforms (e.g., Google Analytics)
These third parties are required to protect your information and use it only for the agreed purposes.
We may also disclose information if required by law or to protect our rights.
5. International Data Transfers
Your data may be transferred to countries outside Thailand, such as where our hosting, analytics, or email services are located.
We ensure these transfers comply with PDPA requirements and that all reasonable safeguards are in place.
6. Data Retention
We retain personal data only as long as necessary to:
Complete transactionsProvide customer supportComply with legal and tax requirementsMaintain business records
After the retention period, data will be securely deleted or anonymized.
7. Data Security
We implement appropriate security measures to protect your data, including:
Encrypted connections (HTTPS)Secure payment handlingAccess controlsRegular system monitoring
However, no method of transmission online is 100% secure.
8. Your Rights Under the PDPA
You have the right to:
Access
your personal data
Request correction
of inaccurate information
Request deletion
of your data
Object
to processing
Withdraw consent
at any time (for marketing or optional data collection)
Request data portability
File a complaint
with the PDPA authority
To exercise your rights, email us at info@gwonn.com.
9. Children’s Privacy
Our website and products are not intended for children under 13, and we do not knowingly collect their data.
10. Third-Party Links
Our website may contain links to external sites.
We are not responsible for their content or privacy practices.
We recommend reviewing their privacy policies.
11. Changes to This Privacy Policy
We may update this Privacy Policy to comply with legal requirements or business changes.
All updates will be posted on this page with a new “Last updated” date.
12. Contact Us
If you have questions or concerns regarding this Privacy Policy or your personal data, please contact us:
Email: info@gwonn.com
Website: gwonn.com
GWONN is a registered brand operated by TEAM BANGKOK Co., LTD., which is the legal entity responsible for managing and processing personal data on this website.
Website: teambangkok.com